A few useful details

The small print.

Four coffee bags in tide blue, persimmon, moss green and plum on a wooden shelf

Your coffee should fit your morning. These terms explain how a Slow Tide subscription works and what to do when a bag, a delivery or your plans need some attention.

Your coffee, your cadence

Choose one of our four coffees, a 12oz or 24oz bag, and whole bean or medium ground for filter. Shipments repeat every 1, 2 or 4 weeks, according to your selection. There is no minimum commitment. Keep your delivery and contact details current so we can get your coffee to the right place.

Prices and billing

All prices are in USD. Daybreak is $19 for 12oz or $38 for 24oz. Sunroom is $21 for 12oz or $42 for 24oz. Woodland is $22 for 12oz or $44 for 24oz. Afterglow is $24 for 12oz or $48 for 24oz. Whole bean and ground cost the same. Frequency does not change the price per shipment. Shipping is included. Any applicable tax is shown at checkout before you confirm.

You are billed once per shipment on your chosen cadence. Your subscription repeats until you cancel. Check the selected coffee, size and frequency before continuing to checkout. If a billing detail looks wrong, email us so we can help before the next roast.

Skip, change or cancel

You can skip a shipment, change your coffee or cancel anytime before your next Tuesday roast. Email hello@slowtidecoffee.example with the email address used for your subscription and the change you need. Once a shipment is roasting or on its way, a change applies to the following shipment. Cancelling stops future shipments and their charges.

Roasting and shipping

We roast Tuesday and ship Wednesday within the contiguous United States. We email you when your bag leaves the roastery. Carrier transit times vary, so Wednesday is the shipping day rather than a promised arrival day. Contact us if your coffee has not arrived or your delivery address needs correcting.

When something goes wrong

If a bag arrives damaged, the coffee is wrong or a shipment goes missing, email us with your order details. We will look into it and arrange a replacement or refund as appropriate. Please contact us before returning coffee. We cannot accept opened coffee for a change-of-mind return, but we can help you choose a different coffee for next time.

Coffee for your counter

A wholesale inquiry starts a conversation. Nora replies within two business days; sending an inquiry does not place an order or commit you to a supply agreement. We agree any wholesale pricing and delivery arrangements with you before an order is confirmed.